911 Dispatch Center Contract and Billing Model
St. George City
Summary
The city is revamping how 911 and dispatch services are billed across Washington County, replacing an outdated population-based census model with an activity-based system. Officials noted that St. George taxpayers have long subsidized dispatch costs for uncaptured agencies and regional partners.
At a glance
- Total mentions
- 2
- Last 30 days
- 2
Discussed at 1 meeting in the last 60 days; most recently Oct 1, 2026.
Impact analysis
Shifts approximately $235,000 in net cost recovery back to participating non-city agencies while adjusting internal departmental allocations.
St. George municipal taxpayers who will no longer disproportionately subsidize countywide dispatch and emergency communication services.
Smaller municipal and special service district partners whose annual dispatch bills will increase significantly under the activity-based model.
Mentions & discussions (2)
City Council Regular Meeting Amended Agenda — October 1, 2026
St. George is replacing its 25-year-old population-based 911 dispatch billing agreement with a new 5-year contract that charges cities based on actual dispatch actions. This shift aims to create a fairer system that reflects the real workload generated by each participating agency.
City Council Work Meeting Agenda — October 1, 2026
The city is revamping how 911 and dispatch services are billed across Washington County, replacing an outdated population-based census model with an activity-based system. Officials noted that St. George taxpayers have long subsidized dispatch costs for uncaptured agencies and regional partners.
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